Our Pre-Sales Live Chat and Phone Line are available Monday–Friday, 09:00–17:00 EST. We endeavor to answer all chats and calls within just a few seconds.
Emails and tickets are generally responded to within just a few minutes (7 days a week). Some questions or issues may take a little longer if further research or investigation is needed.
Hosting companies occasionally receive abuse complaints (spamming, copyright claims, etc).
To report an abuse issue, please send an email to [email protected] and this will be promptly handled.